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Frequently Asked Questions

About the Photos

Who took the photos in the book? 

All photos in both books are by Eilon Paz who also created the entire project

Who’s pedals are photographed in Stompbox: 100 Pedals of the World’s Greatest Guitarists ?

ALL these pedals are actively used and owned by the artists. Yes, that’s Tom Morello’s Whammy! And yeah, that’s the actual Fuzz Face that Jimmy Hendrix used! and that’s the reason this project took so long to complete.

How to buy

Starting October 15, 2020 you can purchase special limited-edition books through a pre-sale on our website. Pre-sale orders will ship out after November 13, 2020. 

Starting November 13, 2020, the special limited-edition books will also be available through selected re-sellers. You can still order through our website too!

Shipping

What are my shipping methods? 

Orders ship from two different warehouses; one in the U.S. and one in Belgium.

In the U.S., you can choose to ship through USPS and FedEx. For international shipments, you can choose Bpost, PostNL or DPD.

How long does it take for my order to ship? 

It usually takes 48 hours to process an order and to send tracking info via email. 

How long does it take to receive my book?

The estimated delivery time will be noted in your shopping cart after you select your shipping method. Normal shipping time varies according to where you are in the world. Once you receive your tracking info, you can check that to see your expected delivery date and shipment progress.

Claims

How do I return my purchase?

We only accept returns for unopened items within 14 days of purchase. Please email info@stompboxbook.com with the reason for your return and someone will respond within 48 hours. We do not refund the shipping costs on your order. 

What is the resolution for damaged items?

If you received a damaged item, do not open or unseal the book. Please email your order number, a photo of the damaged area and a photo of the packaging it arrived in to info@stompbox.com. Someone will reach out within 48 hours to resolve this for you.

Contact

How do I reach customer service? 

Please email info@stompboxbook.com. Someone will respond within 48 hours. 

Who do I reach out to for press inquiries?

For all press and media inquiries, please contact eilon@stompboxbook.com.

How do I become a reseller?

Please contact eilon@stompboxbook.com for all reseller inquiries.

Other Questions

Will Dust & Grooves Publications publish a digital copy of the book? 

No, because It defeats the purpose of making this book, which is in itself a celebration of physical and tangible objects. 

How many copies of the limited edition books are released? 

Dust & Grooves is only releasing 2,000 of each title for the limited edition run. 

Is there a discount for purchasing both books? 

If you buy The Brick, which is both books together in a special slipcase with a poster, you save $9 off retail price.

Is there a bulk purchase discount?

Yes! We are happy to offer wholesale prices for orders of at least 6 books. Please reach out to info@stompboxbook.com to arrange.


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